Purchaser and Dispatch Coordinator

What You’ll Do: 

Purchasing:

• Manage the procurement of HVAC parts and equipment for the service department.
• Maintain inventory levels, ensuring timely availability of parts needed for repairs and installations.
• Build and maintain relationships with vendors to ensure competitive pricing and reliable delivery.
• Track and reconcile orders, ensuring the accurate and timely receipt of goods.

Dispatching:

• Assist in scheduling and dispatching service technicians based on customer needs and urgency.
• Monitor and update service schedules to ensure timely and efficient operations.
• Provide support for technicians, ensuring they have the resources they need to complete their work.

Customer Service:

• Answer phone calls in a professional and courteous manner.
• Route customer inquiries to the appropriate department or individual.
• Address customer calls related to parts purchasing, providing product information and order status updates.
• Assist with any customer issues or questions, ensuring a high level of satisfaction.

We Offer: 

• $20 - $24 per hour with monthly bonus opportunities 

• Employer-Paid Medical, Dental & Vision  

• 401(k) match 

• On-going training & career growth opportunities 

• Paid Holidays & PTO 

• Employee Discounts 

What You Bring: 

• Strong organizational skills with the ability to multitask in a fast-paced environment 

• Excellent communication and customer service skills

• Experience in purchasing, dispatch, and/or customer service roles (HVAC industry experience is a plus)

• Ability to work independently and take ownership of tasks 

Physical Demands:  

• Stand/Sit: Must be able to remain in the stationary position for 50% of the  

• May be required to bend, climb (stairs or ladders), do repetitive motion, kneel, reach, squat, stand, crawl, walk, and run.  

• May be required to drive and sit for long periods of time.  

• May be required to maneuver up to 25 lb. by lifting, carrying, or pushing 

At Taylor Heating and AC (Part of the Gene Johnson Family), we are committed to creating a positive impact in the communities we serve while providing a secure and satisfying workplace for our team members. As a member of our team, you will help us live out our mission and meet our growth-oriented goals as the high-quality repair, installation, and maintenance service provider for plumbing, heating, and cooling problems all around Southern Washington. We have built a reputation for outstanding customer service and quality workmanship for both residential and commercial customers.

Apply Today!   

We're an equal opportunity employer, embracing diversity and ensuring equal opportunities for all qualified applicants. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law.